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Why (remote) Monitoring?
Unfortunately, today's IT systems don't run on their own. Depending on the system, various maintenance tasks need to be
taken care of every day. Unlike the traditional reactive service model where customers experience a problem, call their
service provider or help desk and expect a response, Monitoring enables the people responsible for these systems to
proactively monitor and prevent problems, as well as more immediately respond remotely to problems
that do arise. This reduces the customers costs associated with system downtime and enables the IT Staff - remote or
on site - to introduce predictable recurring maintenance fees.
Consider this scenario: How much does a full time IT Employee cost?
- Average Salary: $55,000
- Social Security: $3,410
- Medicare: $798
- FUTA/SUTA: $3,410
- Worker's Comp.: $55
- Training: $3,000
- Health Insurance: $1,200
- Vacation, sick days, personal days, bonus: $3,500
- Retirement, life insurance etc.: $1,200
- Computer, Software Licenses, Desk, Supplies: $3500
- Total: $75,073
A sample DigitalDose remote monitoring package (5 Server, 35 Clients): $3,000 / Month - or $39,073 savings to your organization.
(exact pricing subject to network complexity and installed applications)
Call us to determine your savings!
Included in all Monitoring packages:
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Immediate Alerting
Receive the information you need fast and where you need it - via email, pager, or any other means
you might need. Alerts are classified and sent to assigned support staff including available internal and
external resolution links.
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Comprehensive Reporting & Trend Analysis
Get scheduled or on demand reports from a Service Level down to technical parameters. Identify and troubleshoot
problems before they impact your business.
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Patch Management
Centrally manage, assign and report on patches and updates of internal machines. This covers Microsoft
operating systems and applications as well as most non-Microsoft applications such as Virus Definition files.
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Remote Troubleshooting
Offsite with on-call remote access when you need support right then and now. It happens to all of us. When that thing needs to get done other things get in the way or slow the projects forward movement. If technology plays a role we can be there at a moment’s notice.
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