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Why Managed Services?
Unpredictable IT costs place a real burden on your business. DigitalDose gives you predictable,
monthly IT expenses by eliminating the costs of upgrades, monitoring, patching and operations of your
infrastructure. Managed Services will enable you to
- Work smarter using fewer resources
- Communicate and collaborate more effectively
- Access data and applications from any location
- Share the right information with the right people
- Have business applications available to you quickly and easily
- Enable technology to deliver business benefit
- Align information technology strategy with business strategy
- Translate business needs into technology solutions and then implement those solutions
- Redirect existing IT resources, reduce unanticipated support costs and plan your expenses accurately.
For a complete cost analysis, contact DigitalDose at 888.978.DOSE. You may be surprised at how much we can reduce your current IT spending.
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Why should my business choose DigitalDose?
Have you ever been frustrated trying to get your issue resolved while talking to an anonymous voice in some
call center on the other side of the country or even offshore? So have we.
DigitalDose prides itself with providing premium service to businesses in southern California. We will come to
you and discuss your needs in person. We believe in supporting our local economy and will - whenever possible -
leverage local resources.
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What if my business already has an IT staff?
More than a third of all our clients also employ a part-time or full-time IT staff. By eliminating the
necessity to work on tasks that require training or additional hiring, DigitalDose frees your staff
to focus on the business at hand. Let us help you with your long-term strategic technology objectives, such as:
- Intranet portal services for employees
- Extranet portal services for customers
- Line of business applications
- Employee technical training
- Database development and management
- Application performance reporting
- Management of digital dashboards
- Web site development and management
- Aligning IT goals with long-term vision of management
- Professional training and certifications
DigitalDose provides a solid foundation for these initiatives and allows your company to maximize its IT investment.
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How does DigitalDose handle (remote) backups?
Backups are continual and managed remotely. When utilizing remote backups all data is remotely sent to the
DigitalDose data center. The initial monthly fee includes a predefined volume of remote storage, and additional
storage is available for an added fee. DigitalDose can retrieve customer files from up to 30 days prior to the
last backup and this window can be extended for an additional fee.
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What kind of hardware is included with the DigitalDose's solutions?
DigitalDose does not provide hardware; however, we will work with you to choose hardware from
any tier one vendor. We can assist in setting up lease or financing programs to make your upfront costs minimal.
DigitalDose’s only requirement is your equipment be under an approved maintenance agreement or have
a qualified parts program.
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