Our Approach
Businesses today create volumes of digital databases, documents, e-mails as well as statistical and transactional
information. Managing this information has become increasingly difficult, especially in the light of growing regulatory
requirements, financial pressure and operational challenges from operating in heterogeneous environments, as well as
dealing with increasing security and disaster recovery threats.
Compliance regulations such as Sarbanes Oxley are making the job of adequately designing these environments even more
difficult. Presently there are roughly 22.000 regulations worldwide that affect IT management and operation.
DigitalDose offers strategic consulting services in these key areas:
- Assessments
- Cost Benefit Analysis and ROI Calculations
- Product Comparison an Evaluation
Our approach follows a traditional consulting methodology by employing three distinct phases, as well as talking
into account de-facto industry standards such as ITIL or MOF, thereby defining key success indicators for any
consulting project as the ability:
- to provide an architectural design
- to comply with SLA required timeframes
- to reduce and control costs by gaining control of IT
- to meet future requirements by establishing a flexible and scalable strategy
Often times a disconnect is experienced between IT considerations and business objectives. This disconnect can
result in significant disadvantages when running a business profitably and efficiently. For this reason, we strive to
look at both, the business perspective and the technical expertise, to ensure sustainable realization and
cost-effectiveness.
A baseline for any consulting project is provided by taking a snapshot of the current situation (“as-is”). Any
target scenario can subsequently be directly compared to the current scenario and provide a sound basis for decision
making. The scope of the project defines the thoroughness of the snapshot, but this assessment phase is always into
three sub phases: Financial, Functional and Technical.
During the Financial Assessment the cost structure of the target environment is analyzed and predefined KPI’s
(Key Performance Indicators) are used to benchmark the costs to demonstrated best practices on the market. The actual
financial information (depreciation, costs per employee, maintenance, etc.) must be provided by the customer’s experts
or project team.
The Functional Assessment includes looking at the business situation and the related functional requirements to IT
in general and the target environment specifically. This includes, but is not limited to, Service Level Agreements,
Operational Level Agreements, future business development, legal regulations and others. Dependent upon these
requirements key criteria for Systems and IT management regarding availability, performance, data classification and
others are identified. This defines the baseline for further benchmarking of existing and potential solution scenarios.
The Technical Assessment combines two major aspects to identify the technical maturity level for a target environment.
- The existing environments as well as the operational processes in general are analyzed with respect to the
defined requirements and data center best-practices.
- Current data management policies are identified to gather an understanding of the logical flow of information
throughout the business. This enables the identification of the value of data and its different access patterns.
Depending on the project scope, the information collected is used to provide a comprehensive set of suggested
activities with respect to the project goals. These activities may include the following information:
- Required changes
- Costs & benefits
- Scope & affected Business Units
- Resources required
- Implementation risk (technical, organizational, financial)
- Collection of additional necessary evaluations
DigitalDose helps clients ensure that business strategy and business initiatives are driving the direction and
priorities for IT investments.
IT capabilities must enable your business capabilities.
|